Shipping within the U.S.: The standard shipping method we use is UPS. As you check out the shipping charge is calculated. If you prefer a different shipper, please contact us before finalizing the transaction.

Shipping costs:The cost of a shipment is based on weight and/or size and the value of the shipment. You can enter this information at www.ups.com to calculate the shipping charges.
In some instances, like the amplifiers, we have published the size and weights in the cartons.
Guitars and basses are packed in typically packed in a carton that is 52”x17”x5”. The weight is usually between 23 and 26 pounds in a hardshell case. The basses in gig bags are lighter, however, it does not make a difference in the shipping cost as the size of the package causes UPS to apply dimensional weight instead of actual weight. In this case the dimensional weight is more than the actual weight.

Please contact us if you would like more information concerning shipping.

Ineternational shipping – Please contact us with your information. We need this for security verification and with this we can give you the shipping costs. Your country may impose taxes, duties and fees. In most cases you can find these costs by logging onto www.ups.com in your country.

Sales Tax: Sales tax of 5.5% is added to sales shipped to a Wisconsin address.

Return Policy: Items may be returned within 5 days of the receipt of the product. To return any goods, prior authorization must be obtained from American Guitar & Bass. A return authorization number will be provided and must be visible on the package. Shipping costs, both to the customer and the return shipping costs, are non-refundable. The items must be in the same "new" condition as received with all packaging materials, included materials, and cartons as received, otherwise a minimum restocking fee of 15% will be charged.